Traveller Policies

General Terms and Condition

  • The primary traveller must be at least 18 years of age or accompanied by the guardian.
  • It is mandatory to present valid photo identification at the time of booking confirmation. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
  • PAN cards are not accepted as a valid ID card.
  • Travel of 1 child up to 5 years of age is complimentary without the use of extra seat in vehicle or mattress at stay.
  • Pets are not allowed in the vehicles or hotel premises.
  • Should any action by a traveller be deemed inappropriate by the driver or host, or if any inappropriate behaviour is brought to the attention of the host, the host reserves the right, after the allegations have been investigated, to take action against the traveller.
  • Any changes in the travel will be subjected to our cancellation policy.
  • Certain destinations may have different policies for specific times during the year.
  • Travellers shall be liable for any damage, except normal wear and tear to assets of the host. Travellers shall keep the host’s asset in a good condition and maintain hygiene and cleanliness.
  • Certain policies are booking specific and are informed to the customer while making the booking.

Cancellation Policy

Cancelling any booking or outdoor is easy and smooth.
We would love to make your travel happen, however, if you have changed your plans then our simple process of cancellation will smoothly return your money back within 24 hours.

Cancelled by traveller

Cancellation Time/ Booking Type Tours / Trips / Custom Package Events / Fixed Departures Hotel / Guest House / Homestay Cabs / Tempo Traveller / Transport
Before 15 days Zero 10% Zero Zero
Before 72 hours 30% 50% 15% 30%
On travel Date 90% 100% 100% 100%
During Tour Services 100% 100% 100% 100%

Cancelled by travel d’globe and its operators*

Zero Subjected to inclusions
If traveller does not use any services offered by travel d’globe and its operators. If traveller has used some services offered by travel d’globe and its operators.
If traveller cancels the booking for any reason while travel d’globe and its operators are offering the services then the cancellation policy will be subjected to “Cancelled by Traveller” slab.

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