General Terms and Condition
- The primary traveller must be at least 18 years of age or accompanied by the guardian.
- It is mandatory to present valid photo identification at the time of booking confirmation. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
- PAN cards are not accepted as a valid ID card.
- Travel of 1 child up to 5 years of age is complimentary without the use of extra seat in vehicle or mattress at stay.
- Pets are not allowed in the vehicles or hotel premises.
- Should any action by a traveller be deemed inappropriate by the driver or host, or if any inappropriate behaviour is brought to the attention of the host, the host reserves the right, after the allegations have been investigated, to take action against the traveller.
- Any changes in the travel will be subjected to our cancellation policy.
- Certain destinations may have different policies for specific times during the year.
- Travellers shall be liable for any damage, except normal wear and tear to assets of the host. Travellers shall keep the host’s asset in a good condition and maintain hygiene and cleanliness.
- Certain policies are booking specific and are informed to the customer while making the booking.
Cancelled by traveller
|Cancellation Time/ Booking Type||Tours / Trips / Custom Package||Events / Fixed Departures||Hotel / Guest House / Homestay||Cabs / Tempo Traveller / Transport|
|Before 15 days||Zero||10%||Zero||Zero|
|Before 72 hours||30%||50%||15%||30%|
|On travel Date||90%||100%||100%||100%|
|During Tour Services||100%||100%||100%||100%|
Cancelled by travel d’globe and its operators*
|Zero||Subjected to inclusions|
|If traveller does not use any services offered by travel d’globe and its operators.||If traveller has used some services offered by travel d’globe and its operators.|
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